Covid-19 Germ Profile

COVID-19 Cancellation / Postponement Policy

In addition to our standard Terms & Conditions, and with regards to further COVID-19 lockdowns or border closures, we have the following Cancellation / Postponement policy in place, for your protection and ours. For the very latest information from the WA Government click here.

Our response has to be one that will ensure the survival of our small family business, so that we are here on the other side of this, and ensure that we can be of service to all of our wonderful clients. 

With that in mind, we are not offering to refund any deposits and/or payments. 

Are there any fees for rescheduling my booking? 

Please note, if you postpone your booking less than 30 days prior to your booking date, a re-scheduling fee will be added to your booking.

Weddings

1st Wedding Postponement 

More than 30 days prior to your booking – Free

Less than 30 days prior to your booking – $200/car will be charged.

2nd Wedding Postponement 

More than 30 days prior to your booking – $200/car will be charged.

Less than 30 days prior to your booking – $400/car will be charged

School Balls and Social Bookings

More than 30 days prior to your booking – Free

Less than 30 days prior to your booking – $100/car will be charged.

How Can I Use My Booking?

We are however, offering all of our clients the opportunity to postpone their booking for a 12 month period. Please note that any rescheduled date must be of the same kind as the original booking. Meaning, you aren’t able to reschedule on off-peak time booking (Sun-Thurs) to a peak time booking (Fri-Sat)

Meaning, we hold the deposit, and any other payments you’ve made, and the booking remains open until such time that you have set a new date. Then we just move the booking to that date, with the balance of payment being due 30 days prior to the new date. 

We really look forward to being a part of your event when it happens!

We hope this helps, but if you have any questions please don’t hesitate to reach out on 0499003001.